M Series Cardio Training Equipment support

Welcome to the Keiser Support Portal area for M Series Cardio products. Here you will find announcements, service bulletins, manuals, guides, software, downloads and more for the Keiser M3, M3i, M3i Total Body Trainer, M5i Elliptical Trainer and the M7i Wheelchair Accessible Total Body Trainer.



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+1 559 256 8000

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For orders placed on Keiser.com

Support hours: Monday - Friday, 7am - 5pm Pacific Time
Current: 6:25 am Pacific Time

Top Resources

This manual includes parts, installation, maintenance and care.
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M5i | M5 Strider Elliptical Assembly and Operation Manual

This manual includes parts, installation, maintenance and care for the Keiser M5 and M5i Strider Elliptical Trainer
Download

Keiser M3/M3i calibration procedure

Calibration is only required if the computer has been replaced or the magnet assembly has been disassembled for any reason.
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Keiser M3i Indoor Bike assembly

Download the M3i Indoor Stationary Bike Instruction Manual, watch the M3i Assembly Video, or find an independent assembly service provider in your region.
Read More

Keiser M Series Indoor Stationary Bike Computer Screen Guide

This video guide provides a walkthrough of each area of the M Series computer
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DOWNLOADS AND LINKS

Support manuals, guides & software

  • ALL
  • MANUALS
  • GUIDES
  • SOFTWARE
M5i | M5 Strider Elliptical Assembly and Operation Manual
Keiser M Series Indoor Stationary Bike Computer Screen Guide
Download Keiser M Series Apps
M3 Indoor Group Cycle Assembly and Operation Manual
M3i | M3 Total Body Trainer Assembly and Operation Manual
Download the Keiser M Series Group Apps
Download Keiser Metrics Apps
Keiser M3i Indoor Bike assembly
Keiser Dumbbell Holder Installation Guide
Keiser Dumbbell Holder Retrofit Kit installation guide
Keiser Triple Redundant Receiver Reference Guide
Keiser Pedal Set Installation Instructions
M7i Total Body Wheelchair Stepper installation and operation manual
M3i Indoor Group Cycle Installation and Operation Manual (French)
M3i Indoor Group Cycle Installation and Operation Manual (German)
M3i Indoor Group Cycle Installation and Operation Manual (Spanish)
M3i Indoor Group Cycle Installation and Operation Manual (Japanese)
Interactive Cycling Group App How-To Guide
M5i Strider Elliptical (5602) service drawing
M3i FTMS Indoor Group Cycle (5507) service drawing

Frequently Asked Questions

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Why does my cycle's Gear Shifter (red lever) keeps slipping out of gear?

DOCUMENTS AND TOOLS FOR KEISER DEVELOPERS

Keiser Developer Zone

Simple, powerful and open tools for developers. Visit the Keiser Developers Zone to explore our platforms including M Series Direct, M Series Receiver and the M7i Direct.

Other Resources

Commercial Shipping

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Warranty registration

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Warranty details

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Parts - Order Forms

Air system parts

Please use this form to order Air system parts including fittings, tubing, flush mount systems, and sub-floor systems.
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General parts

Please use this online order form to order Keiser equipment parts.
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Warranty parts

Please use this online form or PDF for warranty parts. Please use one form for each piece of equipment.
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Contact Commercial Sales

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Live Equipment Demo

I’d like a live equipment demo at my location

Request a visit from a Keiser Mobile Showroom and your Keiser Sales Rep can have you and your team try out as many as seven Keiser machines, including Strength, Functional and Cardio. Currently available only in the US and Canada for Commercial Inquiries.

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Strength Training

AIR Series Resistance Machines

Introduce precision to your strength training. Featuring Keiser Air Pneumatic Resistance Technology, our resistance machines deliver smooth, optimal resistance throughout the range of motion at any speed, enabling everyone from new gym members to pro athletes to train with greater safety, effectiveness and efficiency.

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Strength Training

Keiser Racks

Featuring air pneumatic resistance strength columns that can be attached to a bar, Keiser Racks deliver a smooth resistance that can be used alone or in conjunction with free weights, allowing for a wide array of strength exercises.

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Strength Training

Stretch Corner

With a footprint of only 24 square feet (2.2 meters), the Keiser Stretch Corner is capable of accommodating a wide array of stretches while occupying minimal floor space, allowing you to regain square footage inside your facility.

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Cardio Training

M Series Cardio

Featuring magnetic-resistance technology, our groundbreaking M Series Indoor Bikes, M5i Strider Ellipticals and M3i Total Body Trainers feature Bluetooth® technology and continue to lead innovation among the cardio equipment industry.

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To contact Keiser's service department please fill out the fields below. 

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Need immediate help?

+1 559 256 8000

Speak to a support specialist

Order status

For orders placed on Keiser.com

Support hours: Monday - Friday, 7am - 5pm Pacific Time
Current: 6:25 am Pacific Time